Privacy Policy

QUESOS DE LEYVA makes this Privacy Policy available to users of the website www.quesosdeleyva.com (hereinafter also the Website), in order to offer information on how we treat your personal data and protect your privacy and information.

1. Introduction

This Privacy Policy applies to the QUESOS DE LEYVA website, as well as to the applications) as well as the interactions that the user carries out with QUESOS DE LEYVA through said website (collectively called “Services”). This Privacy Policy may be modified by the owner of the website when necessary, but we will communicate it to you through the website or by other means so that you can learn about it and continue using our “Services”. The fact of continuing to enjoy our “Services” after having communicated the aforementioned modifications, will mean that you agree to them, except in cases where express consent is necessary.

Responsible for the processing of your personal data The person responsible for processing the personal data that you provide on the website will be the company QUESOS DE LEYVA, provided with CIF: B-02005296 and with address for these purposes at Avda. Buenos Aires, 41 18500 Guadix. For the proper management of the processing of your personal data, QUESOS DE LEYVA has a Privacy Commission before which you can go to resolve any question you may need, being able to contact via email info@quesosdeleyva.com

Purpose of the processing of your personal data At QUESOS DE LEYVA we can process the personal data collected from this website, App and / or by users of any QUESOS DE LEYVA web pages for the following purposes:

1. Contact: manage the personal data of users who contact QUESOS DE LEYVA through the contact form that QUESOS DE LEYVA makes available to the user. Your data will be processed in order to manage said contact, answer the queries, doubts or comments that you send us through the channels enabled for this purpose on our website. Likewise, we inform you that, exclusively if necessary, such data will be communicated to the company of the GRUPO QUESOS DE LEYVA to which the query or incident is directed, the legal basis for said communication of data being in compliance with obligations applicable to QUESOS DE LEYVA.

2. Work with us: The personal data of users who want to participate in our personnel selection processes are collected through the “Work with us” section made available to the public through the group’s web pages. The data provided will be processed in order to manage the receipt of the resumes sent to QUESOS DE LEYVA, as well as in order to analyze the candidate’s professional profile and, where appropriate, enable participation in the personnel selection processes of QUESOS DE LEYVA and, where appropriate, from companies of the QUESOS DE LEYVA Group. In this section of the website, we inform you in detail of the processing of personal data that will be carried out, and we will request your consent.

3. Factory visits: The personal data of users who are interested in visiting our factory will be processed in order to process the request made by the user and, where appropriate, to carry out the actions that are necessary in relation to with the organization and management of the visit to our factory that was requested.

4. Customer Service, Customer or Supplier: QUESOS DE LEYVA provides users with a means of communication to manage, telematically, the Customer Service, Customer or Supplier. In this sense, the personal data collected through the “Contact” section made available to the public through the website, will be processed by QUESOS DE LEYVA in order to process the queries made about our products, as well as to manage incidents and / or claims made.

5. Promociones: Los datos personales de los usuarios recabados mediante la inscripción del usuario como participante en cualesquiera de las Promociones (p.ej., concursos, sorteos, etc.) puestas a disposición por QUESOS DE LEYVA en sus páginas web, serán tratados con la finalidad de gestionar el desarrollo de la promoción de que se trate, comunicar el/los ganador/es de la promoción, hacer entrega del premio correspondiente a el/los ganador/es, así como para gestionar el cumplimiento por parte de QUESOS DE LEYVA de cuantas obligaciones legales y fiscales le resulten de aplicación en su condición de entidad organizadora de la promoción de que se trate.
En todo caso, el tratamiento de datos se llevará a cabo de acuerdo con los términos y condiciones que se establezcan en las Bases Legales Promocionales, que podrán establecer otras finalidades específicas de tratamiento en función de la mecánica promocional. QUESOS DE LEYVA pondrá a disposición en todo caso las Bases Legales promocionales que los usuarios podrán consultar con carácter previo a participar en la promoción y que deberán ser aceptadas por los usuarios con carácter previo a participar en la promoción.
Cuando el usuario opte por registrarse en la Promoción a través de los conectores sociales de redes sociales en las que el usuario disponga de cuenta personal, (p.ej., Facebook, Twitter, Instagram, etc.), los datos personales e información que el usuario autorice a las redes sociales a facilitar a QUESOS DE LEYVA, mediante la marcación (click) del correspondiente botón de aceptación, serán tratados por QUESOS DE LEYVA para la elaboración y análisis de perfiles y aplicación de técnicas de segmentación con finalidades comerciales, promocionales o publicitarias, el cruce con la base de datos de clientes y usuarios y el enriquecimiento de ésta, todo ello, con la finalidad de optimizar e introducir mejoras en los envíos de información publicitaria, promocional o comercial que QUESOS DE LEYVA realiza, así como para ofrecer al usuario información adecuada de acuerdo con sus gustos, aficiones o preferencias.
Comunicaciones comerciales, promocionales o publicitarias de productos y servicios propios de QUESOS DE LEYVA: Los datos personales de los usuarios podrán ser tratados por QUESOS DE LEYVA con la finalidad de remitir información publicitaria, promocional o que pudiera resultar de su interés, a través de correo postal, correo electrónico, SMS y otros medios de comunicación electrónica, exclusivamente en caso de que el usuario hubiera consentido tal finalidad de tratamiento de datos, mediante la aceptación expresa de la casilla de comunicaciones comerciales, promocionales o publicitarias.

QUESOS DE LEYVA informs that the communications to be sent may be related to both QUESOS DE LEYVA and the companies of the QUESOS DE LEYVA Group.

Likewise, QUESOS DE LEYVA informs that, in order to optimize and introduce improvements in the sending of advertising, promotional or commercial information that it carries out, as well as offer the user adequate information according to their tastes, hobbies or preferences, it may carry out treatments of data consisting in the elaboration and analysis of profiles and applying segmentation techniques for commercial and advertising purposes, which will be carried out both with data provided by the interested party through the registration forms and with data derived from the navigation and use that the user makes of the QUESOS DE LEYVA web pages (internal data), as with the data collected through social networks in the event that the user authorizes said data to be provided to QUESOS DE LEYVA by social networks (eg, Facebook, Twitter, Instagram, etc.), through which the user proceeds to log in or register (external data).

The user may object at any time to the purpose of processing their data for advertising or promotional purposes by QUESOS DE LEYVA, which includes the preparation and analysis of profiles in the terms described, using the channels enabled for this by QUESOS DE LEYVA .

Data that are processed by QUESOS DE LEYVA and sources from which they come The data that QUESOS DE LEYVA deals with as a result of the interactions made by the user through our website come from the following sources:

• Data provided by the user by filling in the forms made available by QUESOS DE LEYVA, or that the user authorizes the social networks to provide QUESOS DE LEYVA when using the social network connectors to register, by completing the spaces made available for participation in promotions managed by QUESOS DE LEYVA, by sending emails or by any other means by which the user communicates with QUESOS DE LEYVA.

• Data generated as a result of browsing and use by the user of the QUESOS DE LEYVA websites.

• Data generated as a result of the development, processing and maintenance of the relationship established between the user and QUESOS DE LEYVA.

• Third party data provided by the user.

• Data obtained from external sources (eg, social networks, etc.). QUESOS DE LEYVA may process personal data of the following types, depending on the relationship established with the user:

• Identifying data (eg, name and surname, email, postal address, telephone, IP address, image, etc.).

• Academic or professional data and / or job details (eg, data contained in your resume).

• Data on personal characteristics and social circumstances (eg, age, date of birth, tastes, hobbies and lifestyle, etc.).

• Navigation and location data (eg use of the QUESOS DE LEYVA web pages, sections visited, data that the user provides through social networks when indicating their location, etc.)

• Health data and / or other types of data. Such categories of data will be treated exclusively in the event that the user has voluntarily included this type of information in the free text of the Customer Service form, as it is considered relevant to formulate a claim or report an incident. In any case, it is reported that the appropriate security measures will be applied by QUESOS DE LEYVA in accordance with the type of data processed in each case).

• Other types of data. Exclusively in the event that the user registers through the social connectors of social networks, the types of data that the user had made public through the social network in question and that the user had consented to be accessed and processed by LEYVA CHEESES.

Legal legitimation for the processing of your data by QUESOS DE LEYVA QUESOS DE LEYVA treats the personal data provided by the users of its web pages in accordance with the following legitimizing bases, depending on the type of data that is provided by the user, as well as the interactions that the user engages in with QUESOS OF LEYVA.

1. The processing of your data for the purpose of “Contact” is based on the management and processing of the legal relationship established between the user and QUESOS DE LEYVA, that is, in the management of their own request, in maintaining contact between the parties and, where appropriate, in the provision of the service that the user has requested.

2. The processing of your data for the purposes of “Work with us”, “Factory visits”, “Promotions”, “Commercial, promotional or advertising communications of products and services belonging to QUESOS DE LEYVA and the companies of the QUESOS Group DE LEYVA, adapted to their tastes, hobbies and preferences in accordance with the preparation, analysis of profiles and user segmentation carried out ”, is based on the user’s consent.

QUESOS DE LEYVA informs that it will only process personal data for the purposes of treatment based on the consent of the user in the event that the user has consented to said treatments, through the means of obtaining consent made available by QUESOS DE LEYVA.

3. The processing of your data for the purpose of “Customer Service, Customer or Supplier” is based on the management and processing of the legal relationship established between the interested party and QUESOS DE LEYVA and on compliance with legal obligations applicable to LEYVA CHEESES.

¿A quién se comunican sus datos?
Los datos recabados por QUESOS DE LEYVA para la finalidad de “Servicio de Atención al Consumidor, Cliente o Proveedor” podrán ser comunicados por QUESOS DE LEYVA a la empresa del Grupo QUESOS DE LEYVA a la que se dirija la consulta, incidencia o reclamación planteada, exclusivamente en caso de ser necesario. En tales supuestos, dicha comunicación de datos se realizará en cumplimiento de obligaciones legales aplicables a QUESOS DE LEYVA.
Los datos recabados por QUESOS DE LEYVA para la finalidad “Promociones” podrán ser comunicados por QUESOS DE LEYVA a:

• Notaries: to carry out raffles before a notary public.

• Public Administrations for the fulfillment of fiscal obligations In relation to the other data processing purposes detailed in this Privacy Policy, QUESOS DE LEYVA informs users that such processing purposes do not imply communication of their data by QUESOS DE LEYVA to third parties.

Time of conservation of your data QUESOS DE LEYVA will keep your personal data for the time necessary to provide the requested service and / or to achieve the intended purpose of treatment. Subsequently, as long as the user has not exercised their right of deletion, their data will be kept during the legal periods that are applicable in each case, taking into account the type of data as well as the purpose of the treatment. In any case, the user can request detailed information on the data retention periods applied in QUESOS DE LEYVA by contacting the Privacy Commission who can be contacted at the address lop @ QUESOS DE LEYVA.es.

What personal data must you provide us in each case? QUESOS DE LEYVA informs users that, when personal data is collected through a form made available through our website, it will be necessary for the user to provide, at least, those data marked with an asterisk (*). In case of not providing at least such data, considered as necessary, QUESOS DE LEYVA will not be able to manage the provision of the service or attend the query or claim made by the user. Likewise, QUESOS DE LEYVA informs users who wish to participate in a Promotion made available by QUESOS DE LEYVA through any of its web pages that, in such cases, the personal data that in each case are requested must be provided by the user, in accordance with the promotional mechanics in question and with the provisions of the Legal Bases regulating the promotion in question. In case of not providing the data that in each case are necessary, the user will not be able to participate in the promotion in question and, where appropriate, will not be able to receive the prize associated with the promotion in question.

What should you guarantee us when providing your personal data?

The user guarantees that the data provided is true, accurate, complete and up-to-date, being responsible for any damage or loss, direct or indirect, that may be caused as a result of the breach of such obligation. In the event that the user provides data belonging to a third party, they guarantee that they have informed said third party of all the aspects contained in this Privacy Policy and obtained their consent to provide us with their data for the purpose of treatment in question. All this, prior to supplying data from a third party through any of our web pages. QUESOS DE LEYVA informs you that to provide your personal data, in any way, through our website, you must be of legal age. The user who provides data to QUESOS DE LEYVA through this web page declares and guarantees to be of legal age, taking full responsibility for such declaration.

What measures do we take to protect your personal data?

In response to QUESOS DE LEYVA’s concern to guarantee the security and confidentiality of your data, the security levels required for the protection of personal data have been adopted and the technical means at its disposal have been installed to prevent loss, wrong use, alteration, unauthorized access and theft of personal data provided through the Website. In any case, you must take into consideration that Internet security measures are not impregnable.

What are your rights over your personal data? QUESOS DE LEYVA informs you that you have the right to obtain confirmation about whether or not we are processing personal data that concerns you. In the same way, QUESOS DE LEYVA informs you that you have the following rights over your personal data:

• Access your data: You have the right to access your data to find out what personal data we are dealing with that concerns you.

• Request the rectification or deletion of your data: In certain circumstances, you have the right to rectify those personal data that you consider inaccurate and that concern you, and that are subject to treatment by QUESOS DE LEYVA, as well as the right to request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

• Request the limitation of the processing of your data: In certain circumstances, you will have the right to request the limitation of the processing of your data, in which case we inform you that we will only keep the data on which you have requested limitation in the treatment for the exercise or defense of claims.

• To the portability of your data: In certain circumstances, you will have the right to receive the personal data that concern you, and that you have provided us, in a structured format of common use and mechanical reading, as well as to have them transmitted by QUESOS DE LEYVA to another data controller.

• Oppose the processing of your data: In certain circumstances and for reasons related to your particular situation, you will have the right to object to the processing of your data in which case, we would stop processing them unless we must continue to do so for compelling legitimate reasons or for the exercise or the defense of possible claims. Likewise, we remind you that you have the right to oppose, at any time, the sending of advertising of products and services belonging to QUESOS DE LEYVA and the companies of the QUESOS DE LEYVA Group, as well as the evaluation and analysis of profiles and segmentation that we carry out with this purpose to offer you adequate communications to your tastes, hobbies and preferences. In addition, you may withdraw any of the consents that you have given for the processing of your data, without affecting the legality of the treatment based on the consent prior to its withdrawal.

QUESOS DE LEYVA le informa que podrá ejercitar sus derechos sobre sus datos personales a través de cualquiera de las siguientes vías:
• Escrito dirigido a QUESOS DE LEYVA, a la atención de la Comisión de Privacidad a la dirección Avda Buenos Aires 41 18500 Guadix (Granada).
• Mediante escrito dirigido a QUESOS DE LEYVA. a la dirección de correo electrónico info@quesosdeleyva.com.
En ambos supuestos, se exige acreditar la identidad de la persona que ejerce sus derechos, mediante el envío de copia de su DNI, NIE, Pasaporte o documento equivalente, por las dos caras.
QUESOS DE LEYVA facilitará la información solicitada en el plazo máximo de un mes a partir de la recepción de la solicitud. Dicho plazo podrá prorrogarse otros dos meses en caso necesario, teniendo en cuenta la complejidad y el número de solicitudes.

QUESOS DE LEYVA informs you that you may file a claim with the competent Control Authority in matters of data protection. However, in the first instance, you may file a claim with the Privacy Commission, who will resolve the claim within a maximum period of two months.

 

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